Legal

Privacy Policy

Last updated: 14 September 2026

Urban Nest Consulting FZE ("Urban Nest", "we", "us") is an independent mortgage advisory business registered in Ajman Free Zone, UAE. This policy explains what personal data we collect through urbannestconsulting.com, why we collect it, and how we handle it.

1. What we collect

When you use our eligibility calculator or submit the contact form, we collect the information you provide directly, which may include:

• Full name, phone number and email address
• Residency status and the type of financing you're looking for
• Estimated property value and loan amount
• Any additional details you choose to share in the message field

We do not collect sensitive financial documents, ID copies or bank statements through this website — those are only ever requested and shared directly with your advisor once you're working with us.

2. How we use it

• To contact you about your mortgage eligibility and to prepare a rate comparison across our bank panel
• To match you with suitable UAE lenders based on your profile
• To send you a confirmation when you submit an enquiry, and relevant follow-up communication about your enquiry
• To improve our services and this website

3. Who we share it with

We share your details with UAE-licensed banks and lenders only where relevant to processing your mortgage enquiry, and only as needed to obtain rates or approvals on your behalf. We do not sell your data to third parties, and we do not share it for marketing purposes without your consent.

4. Data storage and security

Enquiry data submitted through this site is stored securely and is only accessible to Urban Nest Consulting. We take reasonable technical and organisational measures to protect your data against unauthorised access, loss or misuse.

5. Your rights

You can ask us at any time to:

• Tell you what personal data we hold about you
• Correct inaccurate data
• Delete your data, where we're not required to retain it for legal or regulatory reasons
• Stop contacting you

To exercise any of these rights, contact us using the details below.

6. Cookies

This site may use basic cookies or similar technologies to remember your preferences and understand site usage. You can disable cookies in your browser settings; this won't affect your ability to use the eligibility calculator or contact form.

7. Changes to this policy

We may update this policy from time to time. The "last updated" date at the top of this page reflects the most recent revision.